Privacy Policy
Last Updated: January 28, 2026
Important Notice: Ayana Digital (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase digital products from our Amazon store.
1. Information We Collect
Information Collected by Amazon
When you make a purchase through Amazon, Amazon collects and processes your payment information, shipping information (if applicable for digital delivery), and account details in accordance with Amazon’s Privacy Notice. We do not have direct access to your payment card information.
Information We Collect
We may collect the following information:
- Order Information: Details about your purchase, including the digital products ordered, order number, and purchase date
- Contact Information: Email address for delivery of digital products and customer support
- Usage Data: Information about how you access and use our digital products (if applicable)
- Device Information: Information about the device you use to access our digital products, including IP address, browser type, and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- Product Delivery: To deliver digital products to you via email or through Amazon’s digital delivery system
- Customer Support: To respond to your inquiries, provide technical support, and resolve issues
- Order Processing: To process and fulfill your orders, including sending order confirmations and updates
- Product Improvement: To improve our digital products and develop new offerings
- Communication: To send you important updates about your purchases, product updates, and customer service messages
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Amazon Services: Information is processed through Amazon’s platform in accordance with Amazon’s Privacy Notice
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as email delivery services for digital product distribution
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
- Protection of Rights: To protect our rights, property, or safety, or that of our customers or others
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption during transmission
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
- Secure storage systems with access controls
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with access to your purchased digital products
- Comply with legal obligations, including tax and accounting requirements
- Resolve disputes and enforce our agreements
- Maintain records for customer support purposes
Typically, we retain order information for a minimum of seven (7) years to comply with applicable laws and regulations.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Data Portability: Request a copy of your information in a structured, commonly used format
- Objection: Object to processing of your personal information for certain purposes
- Withdrawal of Consent: Withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
7. Children’s Privacy
Our digital products and services are not directed to individuals under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Third-Party Links
Our digital products may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
9. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
10. Amazon Pay Integration
We use Amazon Pay to process payments for our digital products. When you use Amazon Pay, your payment information is processed by Amazon in accordance with Amazon’s Privacy Notice. We do not store or have access to your complete payment card information.
Amazon’s Privacy Practices: For information about how Amazon collects and uses your information, please review Amazon’s Privacy Notice at amazon.com/privacy
11. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies through Amazon’s platform to enhance your shopping experience. These technologies help us understand how you interact with our store and improve our services. You can control cookies through your browser settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
13. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
14. EU/UK Privacy Rights (GDPR)
If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6 above. Our lawful basis for processing your information includes:
- Contract Performance: Processing necessary to fulfill our contract with you (delivering digital products)
- Legitimate Interests: Processing necessary for our legitimate business interests (improving products, customer support)
- Legal Compliance: Processing necessary to comply with legal obligations
- Consent: Where we have obtained your explicit consent
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Ayana Digital
Amazon Seller Support Portal
Email: [Your Email Address]
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.